7 Reasons Emotional Intelligence is Key to Career Advancement
At one time, the person with the greatest technical knowledge was given top consideration when it came to promotions. There is an inherent problem with that thinking.
Once someone is promoted, technical skills become less necessary as the hands on work will be done by those who are expected to have that skill set. On the other hand, the ability to work effectively with others becomes increasingly important.
In the information age, this becomes increasingly paramount. As Steve Jobs stated, “We don’t hire smart people to tell them what to do, we hire them to tell us what to do.”
Increasingly employers are becoming aware of the importance of emotional intelligence in staff they promote up the ladder. According to a 2011 Career Builder Survey were 75 percent more likely to promote staff with high EI over those with high IQ.
Here are 7 reasons that emotional intelligence is key to career advancement:
Ability to Manage Emotions under Pressure
As responsibilities increase, the pressure and demands upon people increase. The ability to stay calm, control emotions and not react to every crisis, or perceived crisis is very important. The expectation from those above is that situations will be handled smoothly and calmly. Those reporting to them expect reassurance and support, especially during times of high stress, pressure and crisis. Even in highly emotionally charged situations, they have the ability to manage their emotions and come up with thoughtful discussion.
Ability to Listen and Make Others Feel Heard and Understood
Many of the problems in the workplace come about as a result of people feeling that they are not heard, seen or understood. Even if the staff’s ideas or advice is not acted upon, it is crucial to their feeling of importance and motivation to do their best to feel those they are reporting to, hear them and take the time and effort to try to understand.
Show Empathy and Sensitivity to Those They Work With
Everyone at work has situations and challenges and situations that come up outside of work that effect their performance. Family members pass away, become ill, relationships end and a myriad of other events happen that will effect someone’s workplace performance. Reacting with sensitivity and empathy in these situations can make all the difference between helping staff through their situation and leaving them angry, resentful, unmotivated and looking for a new job.